Yesterday 17h55 i went to pep in Alberton city mall in gauteng ,i went to buy clothes for my baby on arrival door was close,so i ask the security why is it close ? Its not 6pm as all the shops close at 6pm ,that security was so rude we disagree untio 17h57 i told him you wasting more time can i please buy the three items ? After i told him im gonna lay a complain he open ,when i got into the shop the staff member were very rude ,they didnt speak medium language ,i felt very bad and will not leave this matter as im gonna seek advice from scorpion how to deal with this matter,every month im buying from pep ,but now they lost me as a customer this i will not leave it like that,the way they were shouting and where very loud while i was very calm didnt even talk back to them ,they were very loud never in my life had i receive such bad service ,i had work in retail before as a manager but never treated customers this way ,cause they the people that brings money to the bussiness,i will appreciate feed back before i take this matter firther to social media and my laywers
Kind regards.
Alecia