They closed shop early - Consumer Complaint for PEP STORES



SENDER
Aletta Sukubala
RECIPIENT
PEP STORES
I arrived at the door of pep cell Seshego Circle on the 25th October 2020 at 12:53 and their door was closed.

I stood there as someone could clearly see me as she had started cleaning the floor. She opened the door and I told her I'm on time to be helped why are their doors closed? and said their system is offline they can't help me with my paxi parcel I must come the following day. I asked her to check their system again as I was there already and she refused to let me in. She said they can't do anything to help but to my surprise the pep in the same complex was still open and operational.

She asked to see my message but wouldn't open the door. Someone was behind their till and also said nothing to this disservice.
Comment
COMPLAINT #7807 - Service Issues
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