Almost 2 months for a new application - Consumer Complaint for Converge ICT Solutions Inc.

I have applied for a new application last 9th June and until today application has not yet been completed! I have paid the amount needed last 12th July and after 12 days, I have not receive any upadtes from Converge! This is Fraudulent already! You guys take our money and we are waiting like dogs waiting for food to arrive! You could have updated me that installation will take longer than 10 days or even let me know a target date but none of this happened. I have tried to contact them via phone and website which are the only available ways to contact them, will also try their FB page. Already near on filling a complaint with DTI with my cousin's help.