DEAR CONVERGE,
Sub: Complaint Letter for Poor Internet Service ( DISCONNECTED FOR ALMOST 7 DAYS )
Ticket Number CTS-003639772 ConvergeICT
Respected sir,
With due respect, I am writing this letter to inform you that my internet connection is DISCONNECTED from last 2/3/4/5/6 days. I am facing trouble.......... My daughter having exams/module education and my most of the work is done online and for that, I need internet connection.
We have already made a complaint but no one took any action upon it. I request you again to send someone from your office to check my connection.
I expect a quick response as satisfying your customers should be your first priority.
THESE 6 DAYS SHOULD BE DEDUCTED ACCORDINGLY ON MY MONTHLY BILL...
136 P DE LA CRUZ SAN BARTOLOME NOVALICHES QUEZON CITY
09392857678
Thanks