Poor customer service I have never seen - Consumer Complaint for Sleepmasters
RECIPIENT
SleepmastersI bought a queen bed 4900.00 cash on the 29th of Nov 2019.until now i havent received the bloody bed..its just lies and lies from the warehouse to head office about the bloody delivery..stop delivering the bed i will go and take a refund because i am sick n tired bcz of pathological liars.You do not know how to attract customers but all you are good at is to push them away with your unprofessionalism..I want my full refund
Reply by brenda on 25 January, 2021
Hammarsdale Sleepmasters, with a poorest service I never came across with. I made a lay-buy a bed in December but due to the circumstances that were beyond my powers, I had to cancel the lay-buy. They can't do the refund in store and their head office is taking for ever just to do a refund or money transfer. They took all needed documents, promise to transfer my money but 10 working days is long over due and i haven't received my money.
Reply by DL Dima on 8 April, 2021
Comment I bought sleep master bed in 2018 with a five years quantity guarantee but now it has a sound as if I sleep on carbords and it not comfortable it's like I am sleeping on a table can you please help me I believe there is a factory fault. 0786868056.
COMPLAINT #2416 - Delivery Issues