Carletonville Vodacom Store - Consumer Complaint for Vodacom - Head Office

There is absolutely no service. The Manager ignores me and tell the staff about her nail cream. The staff member that is supposed to help me with Vodacom insurance claim is laying on her back on the chair on facebook. Tell me she need proof of purchase otherwise she cant help me, I will need to go to Potch. Insurance confirmed that I don't need POP as it is a contract phone. She told me to phone the insurance myself and sort it out myself. No help from her. She did not even check the contract number on the system. Then I request to also update my contract. They just ignored me and carrying on about the nail shop. When I spoke to the manager about the poor service she was just smiling in my face with no reply. ABSOLUTELY SHOCKING ATTITUDE AND NO SERVICE AT ALL.