PWD denied entry at Puregold Jr Bayanbayanan Marikina City - Consumer Complaint for Puregold - Head Office



SENDER
Ana
March 29. I directly went straight to the entrance and showed a guard my pwd id to allow me entry but he said that he was ordered to only allow pwds in wheelchairs only. And us who are perfectly fine outside can just queue also like the others. He said that the other shoppers will complain if he allowed me entry. I talked to the manager and she let me in.
This makes me wonder how the guards are being educated about this matter.
Another pwd lady came to me and told me that she was asked to line also.
Well, are your guards educated properly about pwds cases?
FYI, are you educated?
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COMPLAINT #2829 - Customer Service Issues
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