Disrespectful employee - Consumer Complaint for Courts Jamaica Limited Contact



SENDER
Andrew Clarke
Today I went to the savanna La-mar Branch to get a pro-forma invoice on some items that I was planning to purchase. I went to an eymployee by the name of Dwayne I showed him items then we went to his station to print it. He and another employee started a conversation re an account that some that was a family member or friend of the other employee so he was trying to find out who was investigating that account. He was using his cell phone contacting other persons his office phone to find the investigator at this point I got up went to my car and I was convinced to return for the invoice was important. I waited like 5 mins more then said these exact words could you please just print the invoice so I can leave I’ve been here almost half an our his response was am securing a sale I said came to you first he replied with am multitasking. Then I let him know that he was unprofessional some came in the store so he just turned his back and started assisting the gentleman. The worst costumer service I’ve received to date. It the sale was going to affect him I would not by my stuff there!
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COMPLAINT #3895 - Service Issues
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