Bad attitude - Consumer Complaint for Clicks Store - Head Office

I was at clicks greenacres today.looking for mouldin gel wax.in the shelf it was R59.99 but when i arrive on tills it was scanning R70.99.i did tell elana that the price is different from shelf.the attitude that she gave me it was a big no no.her service was very poor i even went back to took the ticketing on the shelf while she was just standing.and when i came back she told me that what i did was wrong to take the ticket out of the shelf.but i ask her what was i suppose to do because she wasnt doing nothing but standing.hopefully you guys can give her more training. Because what i know is that customer pays for the price she sees on the shelf.im not happy at all