Service & delivery issues - Consumer Complaint for Bradlows - Head Office

I have paid for Restonic bed on last week Tuesday and it been 2weeks no responses or update until I bottered myself to make a follow-up. But still I have asked told that they still don't know when would I receive my order.I have cancelled the order & now I am told that it might take a 7days or even a month to be reminded.I am not happy about this can I please receive my money within 24 hours as I will be going to media about this.I wanted a bed because I needed it.Why should I wait this long for my order and I must wait for my refund as well.I am so so disappointed with This company never head of such thing