Not delivered returned to sender immediately - Consumer Complaint for J&T Express Philippines



SENDER
angelica cataluña
I was on quarantine the time they deliver. The rider cannot contact me since The number I registered is not working. So I called the rider that time but after informing that I am on quarantine and our house is under lockdown. I was advised to get it in their office. He also advised me to reschedule it but it was the 3rd attempt to be delivered. Bacolod is under MECQ and I cannot just travel knowing that I just finish my quarantine.

I hope you J&T will give consideration for certain circumstances and not just return it to the sender. Now both me and the sender has problem already because of being inconsiderate of your delive try.
Comment
COMPLAINT #6649 - Delivery Issues
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