Incorrect data received - Consumer Complaint for Vodacom - Head Office

Vodacom - Head Office

Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand


SENDER
Anita Good
RECIPIENT
Vodacom - Head Office
Incorrect data received
Good day
On the 30th of March I purchased an upsize bundle of 10gigs for 30 days at r299.
Vodacom only loaded 1.8gigs.
I called Vodacom and they said it will be sorted out within 48hours. Now everytime I call customer care, they can give me no date. How long will this take and am I supposed to purchase more data in the meantime?
Comment
COMPLAINT #13606 - Customer Service Issues
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