Staff unpleasantness - Consumer Complaint for PEP STORES

I have been sending parcels via Pep Paxi services at RandridgeMall since before lockdown, often encountering unpleasant attitudes from staff members, which I chose to ignore. Thinking I could overcome this by just being friendly In return. However I’ve had enough of one member named Thembeka. Please Pep do not put staff front facing at the till who appear to dislike people and are just awful to deal with. I dread going to this Pep because of this. It’s always a dreadful experience. To the point that I told the lady in question today that it was a most unpleasant experience dealing with her. I will never use this store again. Definitely moving to another group/courier.