POOR SERVICE - Consumer Complaint for LBC - Head Office

What is the use the landline's number of LBC West Avenue Branch if they are not available on the starting time of their duty? I called 8am in the morning due to I still have a work after and I have no time to go to the brance because of the pandemic also. I called for a hundred time already but no service answered my calls. Nakakapikon. Sobrang mali na 8am na hindi kayo available to take important calls of the customer. Anong klase yan. Wala bang punctuality sa trabaho? Nakakaasar.