Site transfer - Consumer Complaint for Converge ICT Solutions Inc.

I have been waiting for almost 4 months but my site transfer isn’t completed until now. You agent initially advise to suspend my account instead of using the same port where I was connected which is just 190 meters away from our new apartment. Couple of the ticket number has been closed because of this. But they created a new ticket 002177475 however your agents (JohnPaul, James, Cath and few others) claimed that the site request has been forwarded to the installer but the service is still not installed. When will you do your job????