Customer service and warranty issue - Consumer Complaint for Clicks Store - Head Office

I send my husband yesterday to your branch in Mountain Mill Worcester,to take our iron steamer back, as it causes short circuits,and a cordless aluminum kettle,with the kettle after it boiled,then it's totally wet underneath, I must put a cloth underneath, so that it doesn't spoil my cupboards, but the manager on duty refused to do a swop. This can also cause short circuits in my house, which for me is a major problem and concern, cause I have a month old baby in the house.So if they can't assist, I hope you will, cause I don't want that kettle. Would like to hear from you ASAP, because I will take it back.