Staff disobedient - Consumer Complaint for Shakeys

I just want to file a complaint here at shakey’s matalino quezon city. We are so dissappointed in their service. we suggest to have a square cuts in our pizza and we already wait hours. we know the process, but when we say that we need the square cuts they only say to us that the’re going to make again for us to wait. then one of their specialist stare us. please make on action on their part., i seek for thier manager, but their manager doesn’t even talk to me. so dissappointed to that store..