After numerous phone calls and emails, vumatel technicians came out to install our vodacom Fibre with the vumatel line (already existed as previous owner(Manenzhe) had same service providers. Box is on. Power light on. Internet light FLICKERING.Wifi light on. Every time told wait 24-48 hours. Nothing. Have been phoning every 48 hours. "Will escalate to consultant" NOTHING!!NOBODY PHONES BACK!! NO MANAGER OR SUPERVISOR WOTH AUTHORITY IS EVER AVAILABLE. I had to phone Vumatel for help. They realized that this line is still active on Manenzhe's name. He gives me proof of cancelation. Phone 100 times again. New SR Numbers ALL THE TIME, BUT NOYHING GETS DONE!!! I am STILL TO THIS DAY being charged every month for Vodacom/Openserve Fibre!!! I have been a loyal Vodacom customer for 28 years and am in the proses of canceling phone contract and 3 portable wifi routers, if you people do not contact me in 24 hours. Annet Viljoen ID:6004220092080 NEW ADDRESS: 15 SHERWOOD CLOSE, BEETHOVEN STR, SONSTRAAL HEIGHTS, DURBANVILLE 7550. Old Address: 125 Kommissaris Street, WELGEMOED, BELLVILLE 7530.