My item has been bounce back to pampanga when it was already here in nueva ecija. The parcel is very important to me, and related to my work. Who will be responsible for this matter?
Are the logistics delivery department involved to this? Are they trying to bouncing the package, try to open it in some cases then, what comes next?
Last month, delivery was ok, but by this month, it wasn't. What happened?
All of us are exhausted right now, no good customer service hotline, untrackable package tracking website.
Hopefully you can give us answers to this matter. ASAP