Good day! I'm a frontliner who's working almost 6 days a week and Sunday is the only free day which I can only do personal chores. That includes going to malls and deliver some stuffs to my family. Yet, your branch in Tanauan walter mart has put their cut off everydat at 3pm. I am working until 5pm everyday which means I can't avail your service at all cost due to the conflict of the sched. Moreover, they did not put any signage of their cut off, instead it clearly shows that they should be open until 6pm which leads to misinformation of those who are waiting outside. Limited people can only stay inside the branch and that's by protocol. Can they serve faster to accommodate the remaining people or atleast inform the customers that there will be cut of or certain number of people only that they can accommodate. They said, they have more things to do after the customer service, I don't think that's our problem because your branch posted 9-6pm as their service hour.
Please do something about your staff. Is it really your protocol or they are making their own protocol.
Thanks.