That was the same reason given us by the technician. The same reason I found out was given to almost all the 20 or so complainants who were not ammodated last Friday, Oct 23 because the number of complainants that it was impossible to accommodate all. More have already left when I arrived at 2pm at the E Rodriguez office.
I didn’t know that there are these many trucks going around everywhere. Something is not right. If a line has been disconnected a warning should be triggered at Converge. That warning will not happen if another user is connected to your line. I can only surmise that unscrupulous linemen and illegal connections are behind this.
I haven’t been enjoying my internet since middle of may. It was reconnected briefly last first week of Sept only to lose it again. We still do not have internet as of this writing.