Failure to Cancel my contract - Consumer Complaint for Vodacom - Head Office



SENDER
Antonnette Botha
After my contract ended vodacom carried on to Invoice me even more than I paid for my device included...

I have been trying to cancel my contract with Vodacom for more than a month now... First they told me my account was in arrears and when I paid the amount and they still wouldn't help me to cancel my contract. Then I had to phone accounts to request a change on my account status after I received the payment receipt,

I have phoned 4 to 5 times a day and eventually someone promised to help me but had to phone me back because the cancelation process takes too long and I'm still waiting for the call...
Comment
COMPLAINT #15265 - Contract Issues
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