Service not available - Consumer Complaint for Converge ICT Solutions Inc.

Hi, i want to file a complaint with CONVERGE ICT SOLUTIONS Inc. I was asking for a service transfer which was advised would take 2 days before they give me any updates. 6 days past but i have not heard any from them. The last call i made they told me that the service is not avalailable in the location and i have to terminate my contract and then i need to pay. My issue is urgent since i need to transfer house the internet is my means of living and i have to do a cost cutting that is why i need to transfer to a house which i do not need to pay for rent. Igave them ample time but they just told me bluntly that i need to pay for theearly termination fee.