Took my iPhoneX in for repairs/replacement on the 02/09/2019, find my iPhone switched off by Vodacom store Middelburg Mall (MP).According to Vodacom insurance I'll have e new phone within 48hours, or a repaired phone within 7days.
Phone was sent for assessment/repairs. Got sent back a week later, apparently find my iPhone is still active. The store assistant prints out the "No find my iPhone device on the apple ID" screen, sends the phone back for repairs/replacement AGAIN.
Today 17/09/2019 I go to the Vodacom store AGAIN because my phone is sent back AGAIN due to the "Find my iPhone" that is "still active" according to the repairing company.
But yet if I dial in my Apple account details on Find My iPhone, it goes to a screen "No Devices Registered".
So please tell me dear Vodacom, why, after 2 weeks am I still waiting for a phone? More than two weeks, I do not have my phone back, nor do I have a replaced device...
You are quick to take my money every month, if I do not make my monthly payment you switch off my service. Because you can take and take and take. But when you have to give, you take your time. You don't keep your word. How long do I still have to wait to receive a phone?
