BILLING DISPUTE - Consumer Complaint for Converge ICT Solutions Inc.



SENDER
Arrah Joy Gabaleo
Hindi matawagan kahit ano sa mga number nyo even emails nyo di mareach, nakailang emails na ko. Yung pinapasettle nyong bills sa account ko matagal ng bayad, 2months ung bill nabayaran sya thru BDO nyo. Pakiayos naman to, dahil nakakairita ung mga emails text nyo na isettle dahil icucut nyo ung internet ko. Ayoko dumating sa point na wala na ko net. Pakiayos agad. Please lang.
Billing or Collection Issues Photo

Reply by Arlene Asilum on 20 September, 2020
Same here, kept on receiving demand messages asking to settle my alleged oustanding balance but never was i remiss in my payments even during the pandemic. i sent all my proof via email but they have not reconciled their records until now and demands to settle or they will cut my services!!! Please check your records and the proof of my payments. been sending emails and wasted calls in their hotline.
Comment
COMPLAINT #6362 - Billing or Collection Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.