I brought a second hand BMW 316 I in 2019...2013 model...kilos..119000....the previous owner brought it grand new...he experienced a lot of problems and the engine was replaced in 2017....3 years after the replacement I experience a quite hectic time...1st it was a front sensor...pay upfront at BMW Worcester...discover afterwards that they never replaced it...after confrontation they replace it and then they discover a huge oil leakage problem...and oil sensor...pay almost R6000.00.After few days send car back leakage still there...they fix it and send me a quote of R16000.00 for a crack in cilinderhead ...R16000.00.I then send the car to Paarl BMW for a second opinion and paid R8000.00.After a few day oil leakage still there.Yesterday message on that I must check the drivetrain and car losing power.Tow car in by tow company and another payment of R830.00...Received a quote this afternoon of R54000.00 for fuel system. AAWarranty motorplan inform me that they will send out an assessor to investigate the claim.
So far I am very disappointed in the quality service I received and the quality in parts.Also disappointed that after 3 years after the entire engine was replaced that there is so a lot of faults...this means that in less than 3 years 6 months the cost for repairs is almost R80000.00.This means that the engine is off a bad quality.Will send the quote.
I would like to know how you can assist me with this situation.This is really bad and I am a very unhappy costumer of BMW.I still paying on my car and the outstanding amount is almost 170000.00.
Regards
A.F.Carnow
Contact nr. 023 2301019
After 15h30 - 0810432526
EMail adress: aubrey***@dcs.gov.za