Bed on lay_bye - Consumer Complaint for Sleepmasters



SENDER
Avhapfani Thelma Singo
RECIPIENT
Sleepmasters
I bought a bed on lay buy on the 28 august 2020, I was asked if I will need transport and I pay even for transport, on the 05 November went to store to paid up for my product I was told that the delivery will be on monday the 09 november 2020 its they rule which I was never told the day I made laybe , I was told I will get my thing sometimes. I was promises by the store that I will get my bed on saturday, but to my suprises I was callby the wharehouse on friday and told that my delivery will monday, I told them that I was promise for Saturday delivery not monday delivery, I told the lady that I need my bed on saturday not monday. She said she will inform the store that I need my bed on Saturdays. Saturday pass without receiving any bed. On monday around 12:15 I called the store to enquire about my delivery and told that I was called on friday and say I no longer want the bed I will come to store to collect my money .which I dont remember saying it. Up to now I dont have a bed while I have paid 8200 at sleepmasters, your service it to poor , you don't take customer serious.
Comment
COMPLAINT #8373 - Delivery Issues
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