- Consumer Complaint for PEP STORES



SENDER
Azizipho
RECIPIENT
PEP STORES
My name is Azizipho badela
Am staying at
2405 Takalani
Venterstad
9798

I hv purchased an HD decoder at burgersdop pep store with intalstion included and i paid R699.00 on the 13/11/2020

The installer arive Saturday 14/11/2020 and installed it ..after tht he demanded me to pay R400 for installation abd i did not hv tht kind of money

I tolled theres a voucher tht you must claim as agreed tht i will psy nothing because i hv paid the product with installation included at pep store burgersdop

The the guy uninstalled the decoder and left

Till today i hv not been assisted

So am warried if its how we being treated whn buying dstv products

I hv not even watched a tv till today its day number 4 since i purchased my dstv

Plz help me becaouse i hv payed my money thinking the services of dstv are good

I dont knw if iwill ever get my dish tht i paid for with installation fee included
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COMPLAINT #8647 -
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