I experience issued with the data voucher 31 May 2021.I load the airtime @ 20h00 and at 22h00 the airtime have still not reflect on my acc. I called customer service at 22h00 and the call centre agent told me that I just have to wait 24 hours for the airtime. At first she ask me all personal details and when i told her its against POPI act, she don't wanted to assist me. The App were also down.VODACOM must respect and adhere the POPI Act rules. it is very unprofessional and bad service I received and this is not the first time.Vodacom must train and educate his staff on the POPI Act regulations.
I have 3 contracts & 3 prepaid lines for over 15 years and still get treated like this.
VODACOM YOUR SERVICE IS VERY BAD.