To whom this may concern:
I'm waiting for 3 weeks now to hear back from salesperson/manager at OK furniture store in Paarl. I've asked them to send someone to come look at the mattress we bought from them. I've send all neccessary documents and pictures that was requested and after a few follow up emails there's still no feedback. My husband also send a message to the salesperson but with no results. I am very disappointed with their service. Even at the time we made the purchases of the bed and a 3piece lounce set which had to be replaced 2/3 times because of problems!Even then we had to phone them few times before anything happened. I'm at the point of dropping it off at the store and requesting my money back!! I'm not happy at all with them. There's pillow of the lounce piece that came loose at the stitching and have told them about 2 pieces that was delivered with damages and they said they'll replace it once they have another set on the floor. I've lost my patience with them!!
I could only upload 1 picture below doesn't give option to load more.
