RELOCATION DELAY - Consumer Complaint for Vodacom - Head Office



SENDER
Betsie
I have requested my wi-fi/fibre to be relocated in August already.

I have been going back and fourth with Vodacom to get confirmation of when this will be done.

I was firstly told that it takes up to 30 days? I have escalated it and still no update on when this will be happening!

I am extremely disappointed in the service i have received.

Can I get someone to please sort this out ASAP and contact me with an update.
Comment
COMPLAINT #6962 - Customer Service Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.