Myself and my wife had lunch at Ocean Basket Plumstead today (29/11) , upon entering the store, the waiter could not find hand sanitizer and looked very lost trying to find it. My wife then informed him she has her own.
Shortly before we sat down at our table, we informed that they had no more mussels in stock, as we sat down we were then told that they also had no bread in stock, my wife ordered a chocolate milk shake and I ordered a strawberry milk shake and we were then told that ice cream is also out of stock, I changed my order to cappuccino, which I returned twice as it tasted horrible, as if the coffee machine wasn't cleaned in long time, the coffee was eventually removed from the bill.
We ordered 1 hake and calamari and calamari and chips, the food was just as terrible as the rest of our experience, I am still nauseus as I am typing this email, please check how frequently the oil gets changed,it is nauseating eating a meal like that.
We spent R400 at this store and we were utterly disappointed in all aspects of our experience.