Saving money card - Consumer Complaint for PEP STORES

I don't seem to under why the head office doesn't deliver the savings card in stores... Went to Pep at Dube Village Mall,they told me that they don't do card I must to Bridge City Mall when I got there all 4 of your pep stores doesn't have cards... And it's wasn't the 1st time this happenes..its the 3rd time going to the store to open a savings card and being to the very same story... If ever you don't do cards anymore please let us know in order for us to go and look for other places to save our money.