Good morning
I moved to another unit on the 31/08/2020 but my invoice consumption date is 21/08/2020 when I was not even in that unit. And the length of that invoice is 18 days (21/08/2020-09/09/2020) but an involve is actually supposed to be 18 days
The manager said she will fix it and send me the rectified email, but has not done that, it's 9 days now.
The person who was dedicated to help me get on saying I'll call you tomorrow, then she will call me the following day, then the manager is not around but will come tomorrow, then she intentionally avoided my calls.
Now that they are doing this, i always did not feel comfortable about the bill the sent me prior to the one in August in the previous unit, they charged me R1800 and something which did not make sense. I have also a query on that.
Thank you