Terrible service @Cash Converters Kasselsvlei - Consumer Complaint for CASH CONVERTERS - HEAD OFFICE

I have a complaint against the gentleman in the cash converters kasselsvlei buy shop.Today I collected an item he took almost an half an hour to bring me the item,when I asked him to please hurry as I'm still going to work then he she shout WAIT!!showing a stop handsignal,when he eventually returned and I asked him why he took so long then he said I shouldn't work on his nurves,then I told him I'm going to take a pic of him and report it to which he replied I will also take a pic of you then he took his phone out and did the same!it's the guy in the attached pic.This is the worst Customer service ever if he do not apologize to me then I will take this further.