Rude Driver - Consumer Complaint for FoodPanda - Head Office



SENDER
Brenica Tabuena
It happens last tuesday at around 7:30-7-53pm.
I ordered a food from mcdonalds for my son and his nanny and by the way i am not in the house that time. I was just the one who ordered the food. The problem is i didn't exactly put the pin in our house because there is no specific address or street that shows in the map. so i just pin it to the place that i know where is our house located. suddenly the driver is on his way to our place, then he called twice that he said he cannot find our house. then i called the nanny to go outside to see the driver. But after 1 min. the driver called me again and raising his voice to me that im trying to find the house but i cannot see you. next time you pin the exact location because you are wasting my gas and time. And while im explaining he suddenly drop the call while im speaking. In my opinion he should atleast wait for atleast 1-2 mins. before he get mad like that. because my nanny is also taking care of my 7 months old baby that time thats why she didnt go outside the house right away. And when he is already in the house. he says a lot to my nanny. my nanny gave the 1000 pesos for the payment for the delivery, but the driver ses that he doesnt have a change for that. He also added that its already late night, why you didnt have a small bill to give. thats why my nanny took time to find for a smaller bill just to give for his convenience.
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COMPLAINT #11486 - Delivery Issues
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