This morning 7 Feb 2021. We visited your Conubia branch in umhlanga at 9am. We entered the store at about 9am when the doors opened. I proceeded to the section where the camping chairs were on display. After having to move a cleaners vacuum cleaner which lay in the narrow walk way, i started to shop for a top end camping chair. While i was looking at a particular camp master chair a member of the cleaning staff squeezed past me, literally pushed me aside (no respect for Covid protocol regarding social distancing) then told me to move out the way that he could vacuum the artificial grass walk way that the display chairs were standing on.
This is shocking Makro service, for one the cleaning should be completed before the 9am opening time. Secondly whoever your cleaning service provider is has no idea of customer service, and your section manager had no idea what was going on in there respective zone. Clearly the sale of an R1100 camping chair is not important to you.. i believe it should be posted on social media the level of customer service or the lack there of as well the level of safety regarding the lack of respect for social distance protocol and your patrons safety.. poor service...