Parcel missing - Consumer Complaint for PEP STORES



SENDER
Bulelwa Sibuta
RECIPIENT
PEP STORES
I have a parcel that was sent from gauteng via pexi service, on the 20th October 2020, and it lended up in a rong pep at East London pep instead of whittlesea pep stores, it was delevered on the 23rd October 2020, and I called the management of East London and I was advised it will be sent back to sender (gauteng) in 14 days after due date of not collected, till now I am going from pillar to post noone is giving me a straight talk responce on wheresbouts of that parcel till today.

Paxi :) Your parcel D510602389874 has been picked up by the courier. Expect delivery to Pep East London Terminus Str within the next 3 business days. Track your parcel here https://www.paxi.co.za/track

This is the msg as parcel was packed from jhb.
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COMPLAINT #10256 - Service Issues
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