Delayed response to service query - Consumer Complaint for MAKRO - Head Office

Contact makro on the 28/2/21,regarding fault on my television set. Was informed it is logged and will take between two to five days to resolve. Contacted call center on the 8/3/21 as I was still awaiting feedback. Received email 9/3/21 to say they sorry for the delayed response, and a technician will be out asap. Received a called on Wednesday from makro to say that the technician will be out on Thursday. Thursday morning I get informed that the technician is unavailable and Wil be out to my residence today Friday 12/3/21. Am still waiting and have not received any further communication from Makro.Totally disappointed with the after sales service and the communication from the service provider.