The bus travelling from Hope Town to Cape Town is more than 10 hours late. I have been following up on the bus all night and no one answered. When I called in the morning to follow up, the person who answered didn't apologize for the inconvenience but rather swore on me and dropped the line. I have been trying to call since and no one is answering my phone.
Note that this kind of service and personnel describes the nature and business that lacks values and customer care.