Courtesy car - Consumer Complaint for KIA MOTORS - HEAD OFFICE (Complaints)



SENDER
Buti Mofulatsi
Hi

Bought a used kia picanto and was given a courtesy car few days later when my car was taken in for repairs for minor dents.

The conditions of the courtesy car wasn't explained for me to either accept or reject the car.

Unfortunately the courtesy car got scratched and the dealer was notified. I was then told to bring the car back and sign and affidavit saying that I am liable for the repairs and the car for my papers won't be given to me until an estimated payment of R8000 is made. The quotation finally came of R3700 which I am expected to pay for me to get my car papers.
Comment
COMPLAINT #11339 - Customer Service Issues
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