Globe Home Fibre - Consumer Complaint for Globe Telecom



SENDER
Carmina Gianan
RECIPIENT
Globe Telecom
I'm Carmina and a Globe fibre subscriber, I installed my service back on April 25, 2020 due to the WFH set up as having work is really important for me especially this time of pandemic, on 09/15/20, I lost my connection while working and it was really frustrating as I needed to go out and go to the nearest sales office in my area which I rarely do since I am anxious about going outside due to covid 19 and the internet issue I had experienced heightened my fear and depression of losing my job due to the internet connection they were not able to fix for almost 3 days now and my job is at stake since I work from home, Im a bread winner and knowing that looking for another job is really scares me as Im a sole bread winner of my family, they do not give regard to the current situation wherein internet connection is really essential especially to those working at home brought about by the pandemic.
Comment
COMPLAINT #6376 - Service Issues
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