- Consumer Complaint for J&T Express Philippines



SENDER
Carol Ramos
Same courier po. Naencounter namin ni Mama in two different deliveries. Sobrang rude, disrespectul, at obvious na ayaw niya sa trabaho niya. Lahat may struggle. That's a given. Pero wala pang 2 minutes ang interaction mo sa customer, pwedeng wag kang nakakatakot?
Nung naencounter siya ng Nanay ko akala ko exaggerated lang siya magkwento, pero kanina lang siya ang nagdeliver saken. Hindi ako agad nakalabas ng gate para kunin at bayaran products ko, sabi niya sa nanay ko, "kung ayaw niya maistorbo sa pagtulog, wag siya magorder online".
Same courier, I googled the tracking number for my Shopee order and saw his name and contact number. If multiple people are complaining about your rider, maybe something should be done about it. Thank you.
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COMPLAINT #13195 -
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