Item not delivered but charged and show delivered on tracking - Consumer Complaint for Clicks Store - Head Office



SENDER
Carolien van den Berg
Parcel 1

View order tracking

Processing

26 Nov 2020


Dispatched


Out on Delivery


Delivered

Cellulite ReleaZer Compact
Beurer
Cellulite ReleaZer Compact
1 x R2149.0 each
R1,399.00
I ordered this product, paid for it but it was not included in my delivery received on Monday 30 November. On the online tracking it shows that it has been delivered but it was not in the parcel that I received on the day.
Comment
COMPLAINT #9301 - Billing or Collection Issues
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