Signal Booster - Consumer Complaint for Vodacom - Head Office

Hi. I have been trying to get Vodacom to replace 2 of our signal boosters from April 2020 until now end of September. Firstly it was said the due to the lockdown the network is congested with home-based workers, passed the lockdowns. Secondly I was told to buy the boosters outright with no options without asking if I have an account. Thirdly I was referred to regional support that logged an incident and had a technician onsite to inspect the boosters and recommend a replacement and fix on the other a month ago until today I am have been told next week, this week, within 2 days, next week. Can someone with assist please?