Deliv - Consumer Complaint for PEP STORES

I have send a packet on the 6th Nov 2020. The packet got ripped by Pep. They phoned me. I was there they stapled the package. This now freaken 2 weeks later and my packet is still at Ottosdal Pep. I had to phone and find out. I paid for a 7 to 9 day deliver. Not a 7 to 9 week delivery. You steal my money.