Using derogatory words in messages delivered through text by rider - Consumer Complaint for FoodPanda - Head Office

My issue is about the rider that delivered my order from Master Buffalo GSIS PUP Condotel just minutes before I am writing this complaint to you. I specifically instructed that the food is to be delivered at 8:30 pm but he arrived minutes earlier from that. The thing is, I was not on my phone at that time because I was finishing a report I had to submit so I wasn't notified that he got there earlier than what was instructed. When I finally received the order, upon reaching my house, the rider texted me and I quote: "wag na ho kayo oorder pag bobo kayo magturo ng bahay nyo sir" Is that the way you choose your riders? I don't deserve this kind of treatment. I am tired, I want to eat good food and I just lost my appetite when I read his text. Nobody deserves that kind of treatment. I believe that if you value your customers, you should address this issue as soon as possible. I suggest putting your riders' names online so that we know who to specifically complain about next time. Thank you.