Product goes to other place - Consumer Complaint for LBC - Head Office

Hi!!i would like to complain as my product didnt arrive to destination where supposed to go. It was supposed to go to hagonoy and dropped to plaridel. It was clearly mentioned the address in the receipt i dont know why TAGUIG TEAM fail to deliver it to that place!!and its been four days when they said that they will deliver it to hagonoy and until now its nothing!!!how far is plaridel to hagonoy for them to reach 4 days???? We are waiting for the product for like 3weeks!!!! If you cannot give my product give back our money!!! Youre stressing us we have chosen you to be our courrier and you are disappointing us!i will never ever make you as my courrier again and also will tell to all of my friends not to use LBC again!!!Give back my money or ill be reporting it to higher authority!!and just to let you know all of my 5 transactions are like this!!! Not only 1 transaction but ALL!! shame on you LBC!!