Bad service no delivery - Consumer Complaint for Bradlows - Head Office

I bought a lounge suite in Sterkspruit Eastern Bradlows on Monday and paid cash for R16999 and I paid delivery too. I was promised to received the delivery on Wednesday or Thursday this week until today they dont call or deliver when we cal they make empty promises. I reported this on Bradlows Facebook and we were promised a call until now no call. No delivery it's been a week now. I asked them if they cant deliver by today they should refund me my money so that I could buy this lounge suite in another furniture store since its black Friday still no refund no call. I'm tired of this store they lie too much to customers. I want my order delivered by saturday or I'm going to their head office I wont leave he head office until I get my refund.