Account Number: 0020010263679
Went to the office and confirmed I was being overcharge. The guy said, he will get the billing department to adjust credit.
Current billing came and no adjustment has been made and the overcharge is still there.
Made a phonecall - no action made.
Receive an email - no action as well.
This is seriously the worst customer service in the world. How hard is it for the billing department to investigate and adjust?
It seems like because we need the internet, doesn't bother them if they lose a customer.
So Frustrated.
Might get tulfo to action this.